Top Influencers in Customer Success for 2014
Customer Success

Top Influencers in Customer Success for 2014

From Frontleaf – We are pleased to introduce the Frontleaf 50 to Follow, our first annual list of the movers-and-shakers in the world of Customer…

Measuring SaaS Renewal Rates: Way More Than Meets the Eye
Customer Success

Measuring SaaS Renewal Rates: Way More Than Meets the Eye

A classic on the nitty gritty of calculating renewal rates and churn, from a SaaS CEO perspective. From Dave Kellogg at KellBlog – I love…

The Problem With Predictive Analytics
Marketing

The Problem With Predictive Analytics

From HubSpot- Let’s pretend you need to close 30 more customers to hit your sales target. Luckily,  you just so happen to have a whitepaper…

A Look at Flat Design and Why It’s Significant
Marketing

A Look at Flat Design and Why It’s Significant

From UX Magazine- There has been a growing tidal wave of flat designs on the web, and recent trend reports have confirmed that they’re only…

5 Ways Data Science Can Save Salespeople Time
Sales Enablement

5 Ways Data Science Can Save Salespeople Time

From Salesforce- One of the biggest challenges vexing sales teams today is the amount of information and time it takes to conduct research about prospects….

To Negotiate Effectively, First Shake Hands
Sales

To Negotiate Effectively, First Shake Hands

From Harvard Business Review- Negotiations especially when they involve high stakes, complex issues, and multiple parties require much thinking and preparation on each side of…